IS SHIPPING FREE?
Yes, Shipping is FREE all over India.
WHEN WILL I RECEIVE MY ORDER?
It will usually take 5 business days for all orders to arrive. Please note that all our products are meticulously hand-embellished by our artisans and are made through a slow and mindful process that honours craft in its authentic form.
CAN I TRACK MY ORDER?
YES, you will receive a tracking number (within 1 – 2 days*) once you place an order. You can track your order on the Tracking Page with the help of the given number. If you still a face issue in tracking your orders, feel free to reach out at info@rachnaa.co.in
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck somewhere, sent back or even lost during the delivery process, we apologise! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible.
